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Item Open Access Organizational-economic aspects of outsourcing companies(2018) Zhukiyeva G.For the third year in a row, the transfer of some processes and functions to outsourcing is the third most popular place in the plans for business restructuring and is included in the intentions of every fourth CEO in Kazakhstan. However, in the scientific literature there are no studies indicating the most important influential factor in making a decision to transition to outsourcing. In this study, a quantitative survey method was used to interview 50 companies, first, the most important factor influencing the decision to outsource was determined, and secondly, the relationship between these factors was studied. The research showed the most influential of the five proposed factors (toll savings, time to engage in main business, quality and promptness, technology and resources of vendor, decline the liability) was the decline in responsibility for the supplier. Practitioners in the field of company outsourcing can use these results by answering the question: "What is the most important factor to consider when providing a service?" The results of the research expand the knowledge i in the sphere of outsourcing companies.Item Open Access Improving the competitiveness of the higher education in modern economy of the Republic of Kazakhstan(2018) Azemkhan B.The purpose of the following research is to identify the factors that affect competitiveness of higher education institution and find the ways to improve them. The relevance of the topic of this study is determined by the fact that the modern education is impossible without studying factors. With the development of technology, with increasing competition, the higher education institutions need to identify its weaknesses and problems and find original solutions and actions in order to succeed in their activities. Recently, the situation in the world has changed significantly: in higher education there is integration and globalization. In this regard each university must make changes in all areas of its activities and apply new methods and principles. Education is the main priority and the main indicator of development in all civilized countries of the world. Getting higher education has always been, remains and will be one of the important aspects in a person's life, especially in the conditions of the modern world with its fierce competition in the labor market. The purpose of this study is to analyze the factors of competitiveness of universities in Kazakhstan as a whole, as well as the analysis of factors of the Suleyman Demirel university separately. To achieve the goal author chooses quantitative analysis by conducting a survey and expert evaluation. Also, the author, according to the factors of competitiveness studied, drew up a SWOT-analysis and made descriptive analysis on the survey. The author also conducted a comparative analysis of statistical data of higher education in Kazakhstan, collected from reliable source. All data were studied during literature review.Item Open Access Human Resource Management using the example of Kaspi Bank(2018) Altynbekova N.This paper utilizes a unique information collected through sites visits to extend the analysis of the human resource management environment and taking questionnaires from different employees of Kaspi bank. Empirical research on the relationship between human resource management practices and establishment performance has focussed on blue collar workers in manufacturing despite the fact that most employees work in white collar occupations and service sector industries. The human resource management environment at the bank, as measured by the performance evaluation and feedback system and the quality of communications between the manager and the staff, had a significant effect on its performance. An important finding is that, even though all managers in this bank are given a formal set of human resource policies, they appear to have considerable discretion in their application.Item Open Access Organizational and economic aspects of introduction of new technology in the financial sector of Kazakhstan Republic(2018) Aytbenbetova T.Today the banking sector is competitive, stable with a convenient and attractive product line that meets the needs of customers, both individuals and corporate clients. Particular attention is paid to the innovative trends by modern leading banks from around the world to optimize existing processes, improve existing products and services, risk management systems, maintain a strong position in post-crisis situation, transforming traditional Bank into a digital one. Because of these factors, competition is conducted between commercial banks to preserve each client and, of course, attract a new one. Financial markets witness a rapid change in 2017. As technology advances, it affects business models in financial sector and how people attain financial services. One term is on everybody’s lips: Blockchain, which stands for the dynamic industry in the intersection of finance and technology [1, P.3]. It is also described as a new type of financial service industry (Albert Isola, 2016), which has the main functional principles as transparency of transactions with the inability to change them by persons who do not have authorized access to it, cost reduction and high security against hacker attacks and especially it optimizes the process of cross border payments. It is possible that the blockchain technology will become the top economic layer of the organically connected world of various computing devices, including portable computing devices, "Internet of things", smart phones, tablets, laptops, smart houses, smart cars and a smart city [2, p.14]. The purpose of this thesis is to consider the use of block technology on the example of developed countries to enhance and ensure the competitiveness and economic potential of the financial sector of Kazakhstan in the world community, as well as the quality of life of the population through progressive development by digitizing the financial ecosystem, having obtained valuable data from the results of the study.Item Open Access Development of Women's Entrepreneurship on the example of Shymkent(2024) Mukhamejan A.This dissertation explores the development of women's entrepreneurship in Shymkent, Kazakhstan, through a detailed narrative analysis. By interviewing 30 women entrepreneurs, this study aims to understand their motivations, challenges, support systems, and strategies for success. The findings reveal that women in Shymkent are driven by both economic necessity and the desire for independence. Financial barriers, cultural norms, and family responsibilities are identified as significant challenges. However, support from family, friends, professional networks, and government programs plays a crucial role in their entrepreneurial journey. The study highlights the importance of continuous learning, networking, and innovation as key strategies for overcoming obstacles and achieving business success. Based on these insights, several recommendations are proposed to enhance the entrepreneurial environment for women in Shymkent. These include improving access to financial resources, promoting gender equality, providing childcare and family support services, and developing robust networking and mentorship programs. The recommendations aim to address the specific needs and challenges faced by women entrepreneurs, fostering a more inclusive and supportive entrepreneurial ecosystem. By implementing these recommendations, policymakers and support organizations can help women entrepreneurs in Shymkent overcome barriers, achieve their business goals, and contribute significantly to the region's economic and social development. This dissertation contributes to the academic understanding of women's entrepreneurship in a specific cultural and economic context and offers practical solutions for enhancing women's entrepreneurial success.Item Open Access Exploring HRM practices under macro-level turbulence: A qualitative study(2023) Meyrambek A.Y.The economic crisis that is resulted from the military actions of the two states (Russia and Ukraine) is affecting the global and local economy. Economic crises tend to place pressure on cutting costs, such as labour costs, resulting in salary reductions, reduction in monetary motivation, short-term work, and reduction in training (Gunnigle et al., 2013; Johnstone, 2018; Zagelmeyer et al., 2012), by that affecting the HRM practices of the company. Thus, the primary goal of this research is to gain an understanding of how the current economic crisis has impacted the HRM practices, such as recruitment and selection, reward systems, training and development, and performance appraisal in Kazakhstani small medium enterprises. The nature of this research paper is exploratory, that’s why the methodology that is used is qualitative method. The primary data was collected by conducting six semistructured in-depth interviews. The interviews will shed light to the overall picture of how current state of the economy is affecting the human resource practices in the Kazakhstani small-medium enterprises.Item Open Access INVESTIGATION OF THE MODERN EXPORT POTENTIAL OF SME IN THE REPUBLIC OF KAZAKHSTAN(2023) Sartbay A.SThis study, titled "Investigation of the Modern Export Potential of SMEs in the Republic of Kazakhstan," embarks on an empirical examination of the factors influencing the export potential of Small and Medium-sized Enterprises (SMEs) in Kazakhstan. SMEs are recognized globally for their pivotal role in economic development, innovation, and employment creation. Their involvement in international trade, particularly exports, is increasingly acknowledged as significant for economic growth and diversification. This study, drawing upon Internationalization theory and Entrepreneurship theory, aims to elucidate the current status, challenges, and opportunities pertaining to SMEs' export potential in Kazakhstan. The research utilized a quantitative approach, employing a survey questionnaire disseminated to 400 SME owners and managers in Kazakhstan. The final analysis was based on 372 valid responses. Data were analyzed using descriptive statistics, correlation analysis, and multiple regression analysis. The findings from the study indicate that firm size, industry, and government support are key determinants of the export potential of SMEs in Kazakhstan. Challenges, such as access to finance and market information, were also identified. This research contributes to the existing literature on SMEs' export potential in emerging economies, providing valuable insights for policymakers and business practitioners. The findings can inform the formulation of strategies and policies that bolster SMEs' capacity for internationalization. Despite its contributions, the study acknowledges limitations, such as its cross-sectional design and reliance on selfreported data, suggesting avenues for future research.Item Open Access Factors affecting labor intention to leave: in the case study of Suleyman Demirel University(2022) Shakenova A.This is one of the few studies on human resource management in higher education institutions, not only in the Republic of Kazakhstan, but on a global scale as well. One of the most important objectives for many organizations is to attract, hire, and retain highly qualified personnel. Considering the scarcity of employees in the labor market of the country, whose universities rely on their teaching staff as their primary source of human capital, the retention of personnel is a top priority. Using one of the Kazakh universities as a case analysis, the purpose of this research is to identify the most important factors influencing an employee's intention to leave. In order to accomplish this, the six main factors of an employee's intention to leave are analyzed in-depth: employees’ perseption of support, employees’ perseption of commitment, employees’ perseption of complexity, job engagement, job satisfaction, and the availability of alternative job opportunities. The results of the study can be used to reduce the percentage of layoffs and maintain a qualified staff at the university, as well as serve as a model for other universities in the Republic of Kazakhstan.Item Open Access Assessment of company bankruptcy(2019) Bazarov Kh.The indication of bankruptcy potential as soon and accurate as possible is a significant issue for any organization. Different methods and approaches dre implemented abroad that can find the level of bankruptcy potential in the organization. However, it cannot be said in Kazakhstan, since the bankruptcy is not as studied as it is in western countries. An integrated methodology is one of the ways that help more accurately determine which model is better applied with some specifications of the economy. In this study the comparative approach of different bankruptcy models is implemented. The model of Altman, Springate model, Zavgren and Chesser are reviewed on the sample of Kazakhstani organizations. The comparative approach is based on previous studies of bankruptcy assessment models in other developing countries. This research is dedicated to find which of models are the most relevant to assess bankruptcy potential in Kazakhstani organizations as accurate as possible.The results of analysis in this study are based on real cases of companies in Kazakhstan.Item Open Access Gender inequality in the top management of Kazakhstan companies(2024) Assanatdinova A.This thesis investigates the problem of gender inequality in the top management of companies in Kazakhstan, with a focus on large and small companies. The main objective of the work is to identify the extent of gender inequality, analyse the factors contributing to this inequality and assess its impact on companies' productivity and employee morale. The study is based on qualitative data analysis. In a large company in Kazakhstan, a national oil and gas company, women hold only 10 per cent of top management positions. As part of this analysis, 50 employees were interviewed, of whom 20 per cent reported barriers to the promotion of women to senior positions. In comparison, in smaller companies in Kazakhstan, the average proportion of women in senior management is 25 per cent. Analysis of data from 30 small companies showed that 30% of employees believe that gender inequality is less pronounced in their company compared to large companies. The main factors contributing to gender inequality include socio-cultural attitudes, economic barriers and organisational characteristics such as lack of flexible schedules and lack of support programmes for women. The study found that gender inequality has a negative impact on company productivity and employee morale. In a large company where gender inequality is more pronounced, employees show 15% lower levels of job satisfaction compared to small companies. In conclusion, the thesis offers recommendations to reduce gender inequality, including introducing flexible working hours, developing support and mentoring programmes for women, and changing company culture and policies. In addition, recommendations are made for government agencies to create favourable conditions for achieving gender equality in senior management of companies in Kazakhstan.