KNOWLEDGE MANAGEMENT AND HIGHER EDUCATION
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Date
2014
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Suleyman Demirel University
Abstract
The Case Study utilizes Stankosky’s Knowledge Management (KM) pillars to enterprise
learning – leadership, organization, technology and learning as
a lens to investigate and understand
Knowledge Management practices and perceptions within Higher Education Institutions, looking at
challenges of implementation within this sector. Higher Education Institutions within the Kazakhstan are
very complex institutions, with diverse backgrounds, history, culture, resources and missions. The
University presents itself in today’s knowledge economy with a dichotomy of priorities, one which aims
to provide quality teaching and research activity, and the other, to ensure effective and efficient
management and administration within an increasingly competitive market. Being a service, nonprofit
organization ensures that the values of scholarship remain a very important aspect of its mission; yet, the
external environment within which HEIs conduct their business today is rapidly changing, forcing HEIs to
reflect on how they do ‘business’ given the external pressures they face.
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Citation
KNOWLEDGE MANAGEMENT AND HIGHER EDUCATION, Satayeva A. A., 2014