ARTIFICIALLY INTELLIGENT CHATBOTS FOR HIGER EDUCATION: A REVIEW OF EMPIRICAL LITERATURE

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Date

2021

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Publisher

СДУ хабаршысы - 2021

Abstract

Abstract. This paper reviews empirical literature on artificially intelligent chatbots for higher education published in 2000-2021 in peerreviewed journals. The review shows that chatbots are mainly used for teaching assistance and for non-academic support purposes. The published studies unanimously report positive effects of chatbots on the outcomes of interest. The review suggests that chatbots have a considerable potential to be used more widely in higher education. Further, the research on chatbots in higher education is ripe for more research.

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Keywords

chatbot, dialogue system, higher education, artificial intelligence, applications, СДУ хабаршысы - 2021, №4

Citation

G. Momonov , L. Mirtskhulava / ARTIFICIALLY INTELLIGENT CHATBOTS FOR HIGER EDUCATION: A REVIEW OF EMPIRICAL LITERATURE / СДУ хабаршысы - 202