SATISFACTION ASSESSMENT OF MEDICAL STAFF IN COMMERCIAL CLINICS (USING THE EXAMPLE OF "EXPERT NEURO" CLINICS)
Loading...
Date
2025
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Abstract
Job satisfaction is the metric of how satisfied a person with his job. This is a very important indicator that is often studied. Conducting research involves asking employees about the level of pay, the degree of responsibility, the variety of work assignments, career prospects, about the work in general and about relationships with employees. This research paper contributed to the study of job satisfaction in healthcare organizations, particularly in commercial clinics. For this purpose, Expert Neuro private clinics were used as the base for the research. In this research, a questionnaire served as the primary method for data collection. The researcher used the most convenient sampling techniques when select participants for the survey, which in turn allowed to get a practical approach to collect the data using the constraints of this research. This research implicated in total 197 healthcare personnel from the Expert Neuro private clinics, including a different workforce role such as nurses, doctors, physicians, managers, coordinators, receptionists, kinesiotherapy instructors, procedural staff, and orderlies. The survey was designed so that to incorporate relationship scale development methods, which as a result are more effective when evaluating subjective perceptions and experiences. The survey research aimed to evaluate different dimensions of job satisfaction levels, surrounding a wide range of factors that can affect to the employee's overall satisfaction in their role as a professional. These measurements also included supervision, compensation, relationships with co-workers, opportunities for development, contingent rewards, promotions, the nature of the work itself, communication with the co-workers, and overall working conditions. By assessing these facets, this research desired to provide in-depth overview of overall satisfaction level among healthcare professionals at the Expert Neuro private clinics.
Description
Keywords
job satisfaction, work assignments, career prospects, employees, private clinics