04. SDU Business School

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EMPLOYEE PERFORMANCE MEASUREMENT USING ANALYTIC HIERARCHY PROCESS
(2022 International Young Scholars' Conference, 2022) B. Kamar
Abstract Human resources and performance are the primary determinants of organizational success in today's contemporary enterprises. The main purpose of employee performance evaluation is to ensure a fair assessment of the employee's contribution to the workforce. An effective performance measurement system helps to boost employee productivity, focus on work discipline and make decisions in time. Analytic Hierarchy Process (AHP) is a structured method for analyzing complex decisionmaking problems by calculating the weights of each criterion. Using a carefully constructed questionnaire, each respondent compares the relative value of each pair of elements. This method can be used for both qualitative and quantitative analysis. In this paper, Analytic Hierarchy Process (AHP) is used for employee performance measurement. The proposed AHP model contains criteria based on internal automated business processes of organization. As a result, it allows a straightforward consideration of each employee's performance by comparing all the criteria.