Organizational-economic aspects of outsourcing companies
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Date
2018
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Abstract
For the third year in a row, the transfer of some processes and functions to outsourcing is the third most popular place in the plans for business restructuring and is included in the intentions of every fourth CEO in Kazakhstan. However, in the scientific literature there are no studies indicating the most important influential factor in making a decision to transition to outsourcing. In this study, a quantitative survey method was used to interview 50 companies, first, the most important factor influencing the decision to outsource was determined, and secondly, the relationship between these factors was studied. The research showed the most influential of the five proposed factors (toll savings, time to engage in main business, quality and promptness, technology and resources of vendor, decline the liability) was the decline in responsibility for the supplier. Practitioners in the field of company outsourcing can use these results by answering the question: "What is the most important factor to consider when providing a service?" The results of the research expand the knowledge i in the sphere of outsourcing companies.
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outsourcing decision-making, toll savings, time to engage in main business, masters dissertation