PERSPECTIVES OF CONSUMER LENDING IN KAZAKHSTAN

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Date

2023

Journal Title

Journal ISSN

Volume Title

Publisher

СДУ хабаршысы - 2023

Abstract

Abstract. Consumer lending is a critical aspect of the modern economy, providing individuals with access to credit for various purposes. As we look towards the future, it is essential to understand how consumer lending may evolve and what factors may shape its development. This survey aimed to gather perspectives on consumer lending in the future, including potential trends, concerns, and preferences. It is very important because the volume of consumer lending in Kazakhstan has increased rapidly in last 5 years. The survey found that the majority of respondents were likely to use consumer lending services in the future, and they expected to see more personalized lending options, increased use of AI and machine learning in lending decisions, and more competition between lenders leading to lower interest rates. However, respondents also expressed concerns about potential risks associated with lending, such as high interest rates and debt accumulation, and were not sure on the potential popularity of alternative lending options. When it comes to choosing a lender, respondents considered reputation of the lenders more than other factors, it shows that goodwill of lenders more important than other factors in choosing a lender. Finally, respondents were divided on how the COVID-19 pandemic has impacted consumer lending, with some expecting tighter lending requirements and higher interest rates in the future, while others anticipated more lenient lending requirements and lower interest rates. Overall, these findings underscore the complex nature of consumer lending and the importance of considering multiple factors when assessing its development in the future. The research paper uses qualitative research method, if more accurately, author used a survey method to know the opinions of people about what they think about future of consumer lending in Kazakhstan.

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Keywords

consumer lending, survey, perspectives of consumer lending, consumer debt, interest rate, СДУ хабаршысы - 2023, №2

Citation

Nursultan Bolatov / PERSPECTIVES OF CONSUMER LENDING IN KAZAKHSTAN / СДУ хабаршысы - 2023