Exporing Human Resource Management Practices in Small and Medium-Sized Enterprises
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Date
2024
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Abstract
This dissertation examines the personnel policy of "Saparzhay-Astana" LLP, a representative SME in Kazakhstan, amidst the broader context of evolving HRM practices within small and medium enterprises (SMEs). The study identifies key challenges in the organization's HRM, impacting both operational efficiency and employee satisfaction. Central to the research is a comprehensive analysis of current HRM practices at "Saparzhay-Astana" LLP, emphasizing strengths in personnel planning and corporate culture, while highlighting deficiencies in personnel promotion, motivation systems, and recruitment processes. These findings underscore the critical need for tailored HRM strategies that address the unique organizational dynamics of SMEs in Kazakhstan. Based on the analysis, strategic recommendations are proposed to enhance the personnel policy of "Saparzhay-Astana" LLP. These include the establishment of a robust personnel reserve, restructuring of incentive systems to encompass both material and intangible rewards, implementation of structured career planning frameworks, and introduction of mentoring programs. These initiatives aim to optimize workforce management, foster employee development, and mitigate turnover risks, thereby ensuring sustainable organizational growth. The research contributes to both theoretical and practical dimensions of HRM literature by providing insights into the complexities of personnel management in Kazakhstani SMEs. By bridging empirical findings with strategic recommendations, this study offers a framework for improving HRM practices not only within "Saparzhay-Astana" LLP but also for similar organizations facing comparable challenges globally.
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HR management, sales department managers, development of human resources, masters dissertation
Citation
Tumysheva I./Exporing Human Resource Management Practices in Small and Medium-Sized Enterprises/ Management/ Kaskelen-2024