Browsing by Author "Olzhas Zholamanuly, Begadil Serik"

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    CRM (CUSTOMER RELATIONSHIP MANAGEMENT) SYSTEM FOR PUBLIC CATERING
    (Suleyman Demirel University, 2016) Olzhas Zholamanuly, Begadil Serik
    Nowadays we have a lot of restaurants, cafes, cafeterias and etc. and also we have a lot companies which makes t he products for this restaurants, cafes, cafeterias. To get products restaurant (cafe, cafeteria) managers should go to the companies which makes products and select. To sale products company managers should go to the restaurants (cafe, cafeteria) and offer products. This processes takes a big amount of time. To make this processes easier and to save time, companies can use CRM system. This paper explains a web application called “Kazsupply”, which gives to provider detailed information on customers’ perso nal information, purchase history, buying preferences and concerns, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth and web application which gives to customers detailed information on providers’ personal information and products list of providers. By help of this information customers and providers can easily select partners in business.