Toktar Sh.2025-04-162025-04-162024Toktar Sh / Research and analysis document management system at the university / 2024 / 7M06102 - Computer Sciencehttps://repository.sdu.edu.kz/handle/123456789/1711In today’s IT landscape, the selection and implementation of Document Management Systems (DMS) are vital for improving decision-making and automating various workflows. DMS enables efficient document storage and access through digitization and automation, significantly reducing the time and costs associated with manual document management. For DMS to function optimally and meet user needs, intuitive user interfaces(UI) are essential. Despite the critical role of DMS in IT infrastructure, comprehensive analyses of this software are rare. This thesis addresses this gap by providing a detailed, real-world analysis of a university’s DMS and its impact on business processes. Through advanced database analysis, the study identifies key issues such as user accessibility, and retrieval inefficiencies. The research offers practical solutions, including structured workflows, standardized processes. The findings emphasize the importance of user-centric design, continuous training, and support structures to enhance user interaction and system efficiency. This work not only optimizes the university’s document management but also offers a framework adaptable to various organizational contexts, ensuring compliance with regulatory standards and improving overall information management practices.enDocument Management Systems (DMS)workflow efficiencyautomationThesis