Momonov G.Mirtskhulava L.2023-12-222023-12-222021G. Momonov , L. Mirtskhulava / ARTIFICIALLY INTELLIGENT CHATBOTS FOR HIGER EDUCATION: A REVIEW OF EMPIRICAL LITERATURE / СДУ хабаршысы - 2022709-2410https://repository.sdu.edu.kz/handle/123456789/1034Abstract. This paper reviews empirical literature on artificially intelligent chatbots for higher education published in 2000-2021 in peerreviewed journals. The review shows that chatbots are mainly used for teaching assistance and for non-academic support purposes. The published studies unanimously report positive effects of chatbots on the outcomes of interest. The review suggests that chatbots have a considerable potential to be used more widely in higher education. Further, the research on chatbots in higher education is ripe for more research.enchatbotdialogue systemhigher educationartificial intelligenceapplicationsСДУ хабаршысы - 2021№4Article